Frequently Asked Questions

Wavelength Mediation supports workplace, employment and commercial disputes.

In particular, we support clients with team conflict, leadership disagreements, complex and sensitive employee disputes, and wider business relationship conflict.

The sooner, the better.

While mediation can be successful at any stage, early intervention often saves time, reduces costs and creates more opportunities to find a practical and lasting solution, before positions become entrenched.

Mediation offers a quicker, more cost-effective way to resolve disputes.

It gives people the opportunity to have open conversations, explore practical solutions and move forward with greater clarity and understanding.

Yes. Mediation is a private and confidential process. What is said during mediation is conducted on a without-prejudice basis, which means discussions cannot generally be referred to in court or tribunal proceedings.

This encourages open and honest communication between the parties.

The mediation process is voluntary, and you do not need a lawyer to attend a mediation. The mediator does not provide legal advice.

Any agreement reached through mediation can be recorded in writing and may become legally binding. For employment disputes, the employee must receive independent legal advice for any settlement agreement to be legally binding.

Many parties choose to obtain legal advice before, during or after mediation to ensure they fully understand their options.

Workplace mediation may result in an agreed mediation Action Plan which supports the working relationship moving forward.

Yes.

Mediation is voluntary and works best when all parties actively participate and engage constructively, even if they do not agree on the issues at the outset.

It depends on the complexity of the dispute and the number of parties involved.

A single mediation session typically runs for a full day or half day. Some disputes are resolved in one session; others may benefit from follow-up meetings.

Kerry will give a realistic assessment of likely timescales after an initial discussion.

Mediation can be conducted in person, online, or a combination of both.

The best format will depend on the nature of the dispute, the location of the parties and how best to support a productive conversation.

Yes. Online mediation is highly effective and can offer a flexible, convenient way to resolve disputes without compromising the quality of the process.

The cost depends on the type, complexity and duration of the mediation.

After an initial discussion, a clear fee proposal will be provided so that all parties understand the costs involved before the process begins.

Mediation has a strong success rate, but not every dispute results in a legally binding settlement.

Even if a final agreement isn't reached, mediation can help parties better understand the issues, reduce conflict and explore constructive next steps.

The process begins with a confidential conversation with Kerry Kirby to discuss the issues and whether mediation is the right fit.

Every mediation is different, so the approach, timescales and next steps will be tailored to the dispute and parties' needs.