Resolving conflict.
Preventing it.
Understanding it.
When conflict arises, organisations generally need one of three things: to establish the facts, resolve the dispute, or prevent future issues.
Wavelength Mediation supports all three.
Mediation
How can we resolve this dispute?
Workplace / Employment Mediation
Workplace disputes can affect morale, productivity, employee wellbeing and business culture. Wavelength provides a safe and impartial space for people to have honest conversations, improve understanding and explore practical solutions before issues escalate further.
COMMON SCENARIOS INCLUDE:
Team or leadership conflict affecting collaboration, performance or workplace culture
Communication difficulties between colleagues affecting working relationships
Sensitive and complex grievance issues, including discrimination, bullying and harassment
Employment litigation
Return-to-work discussions following absence, formal processes or disputes
Early intervention to prevent escalation into formal processes
Civil & Commercial Mediation
Wavelength supports businesses and individuals to resolve civil and commercial disputes efficiently and confidentially, with a focus on workable outcomes. Mediation avoids the significant time, money and uncertainty of ongoing legal proceedings.
COMMON SCENARIOS INCLUDE:
Contractual disputes
Partnership, shareholder and director disagreements
Business relationship breakdowns between customers, suppliers, contractors or service providers
Real estate, property and construction disputes
Family business disputes
Professional Services - professional negligence and fee disputes or consumer disputes
Training
How do we stop this happening again?
Wavelength provides practical training to help organisations prevent future conflict, manage difficult situations confidently, and develop better working relationships. Training can be delivered in person or online and tailored to your needs.
COMMON SCENARIOS INCLUDE:
TRAINING TOPICS MAY INCLUDE:
Conflict resolution skills for managers
Managing difficult conversations & behaviours
Mediation awareness and skills
Independent Investigations
What actually happened?
Wavelength also supports businesses/HR teams to establish the facts when faced with a complex and sensitive people issue and an independent investigation is required.
TYPICAL AREAS OF INDEPENDENT INVESTIGATION SUPPORT INCLUDE:
Formal grievances
Misconduct and disciplinaries
Bullying & harassment allegations
Whistleblowing concerns
Culture concerns
The focus is on a fair, confidential and proportionate investigation, leading to an evidence-based report that lets decision-makers move forward with confidence.
Not sure which service fits your situation?
Get in touch for a confidential conversation.